rainbet Privacy Policy
Your personal data belongs to you. This Privacy Policy explains exactly what information rainbet collects when you use our platform, how we use it, who we share it with, and how we keep it safe — all in plain Philippine English. If you have questions after reading this page, head over to our FAQ page for more guidance.
What We Collect and Why
When you create an account on rainbet, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your billing address and payment method details when you make a deposit or request a withdrawal in Philippine pesos. All of this information is collected directly from you during the registration and verification process. We do not collect more data than is necessary to operate the platform and comply with applicable Philippine regulations.
In addition to the information you provide directly, we automatically collect certain technical data when you use the rainbet platform. This includes your IP address, device type, browser version, operating system, and session activity logs. We use this technical data to detect suspicious login attempts, prevent fraud, and improve the overall performance of the platform on mobile and desktop devices. Cookies and similar tracking technologies are used to remember your preferences and keep your session active while you are logged in. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect how some features of the platform work.
How We Use Your Information
The personal data we collect is used primarily to operate your account, process deposits and withdrawals in PHP, and deliver the sports betting and casino-style entertainment services available on the platform. We also use your data to send you important account notifications — such as transaction confirmations, security alerts, and updates to our Terms and Conditions or this Privacy Policy. If you have opted in to marketing communications, we may send you information about promotions and new features available on rainbet. You can opt out of marketing messages at any time by updating your communication preferences in your account settings. We do not use your personal data for any purpose that is incompatible with the reasons it was originally collected.
Who We Share Your Data With
rainbet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share your data only with trusted service providers who assist us in operating the platform — including payment processors that handle PHP transactions, identity verification partners, and technology providers that support our infrastructure. All third-party partners are contractually required to handle your data in accordance with applicable data protection standards and to use it only for the specific purpose for which it was shared. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if we are legally required to do so. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance.
Data Retention and Security
We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine laws and regulations. When your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. rainbet uses industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, access controls, and regular security audits. Our team members who have access to personal data are trained on data protection obligations and are bound by confidentiality agreements. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your rainbet account.
Your Rights as a Player
As a player based in the Philippines, you have the right to access the personal data we hold about you and to request a correction if any of it is inaccurate or incomplete. You may also request the deletion of your personal data, subject to our legal obligations to retain certain records. If you wish to exercise any of these rights, please contact our support team through the details available on the FAQ page. We will respond to all data-related requests within a reasonable timeframe and in accordance with applicable regulations. You also have the right to withdraw your consent to the processing of your data at any time, though this may affect your ability to continue using the platform.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, the updated policy will be published on this page with a revised effective date. We encourage you to review this page periodically so you are always aware of how your data is being handled. Your continued use of the rainbet platform after any changes have been posted constitutes your acceptance of the updated Privacy Policy. If you have any concerns about how your data is used, please reach out to us through the FAQ page before continuing to use the platform.
Your Data, Your Rights
A quick summary of the key privacy commitments rainbet makes to every Filipino player.
Data Collected Only as Needed
We only ask for the information required to run your account, verify your identity, and process PHP payments. Nothing more, nothing less.
No Selling of Your Data
Your personal information is never sold or rented to third parties. We share data only with partners who help us operate the platform, under strict contractual obligations.
Encrypted and Secure
All data is encrypted in transit and at rest. We conduct regular security audits and enforce strict access controls to keep your account information safe.
Access and Correction Rights
You can request to view or correct the personal data we hold about you at any time. Contact our support team through the FAQ page to get started.
Right to Deletion
Subject to our legal retention obligations, you may request the deletion of your personal data. We will process all such requests promptly and transparently.
Opt Out of Marketing
Marketing communications are always opt-in. You can withdraw your consent and stop receiving promotional messages at any time through your account settings.
Questions About Your Privacy?
If you want to know more about how rainbet handles your data, or if you need to exercise any of your data rights, our support team is ready to help. Visit the FAQ page or create a free account to get started.